Socket.io: http://socket.io website is down

Created on 21 Feb 2017  ·  37Comments  ·  Source: socketio/socket.io

http://socket.io website is down. Many people on social network are reporting the same.

Most helpful comment

I'm currently working with @rauchg to restore the website, sorry for the inconvenience.

All 37 comments

The site has been unreliable for a long time. If anyone is in need of the documentation, I believe it's all here:

https://github.com/socketio/socket.io/blob/master/docs/README.md

Could we get input from some maintainers here? I've faced issues with the site being unreliable before, and this problem is one that should not really exist.

@rauchg

I'm currently working with @rauchg to restore the website, sorry for the inconvenience.

It's still down, thanks @darrachequesne for trying to get it back online ....

I'll have this resolved by next week. Thanks everyone for your patience!

@rauchg https://twitter.com/rauchg

On Fri, Feb 24, 2017 at 4:20 PM, Leslie notifications@github.com wrote:

It's still down, thanks @darrachequesne
https://github.com/darrachequesne for trying to get it back online ....


You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
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@rauchg We could possibly host the site via GitHub pages. I wouldn't mind help maintain this.

Alex

I'm desperately waiting for the site to get restored...take your time and restore it soon :+1:

Everyone can view the website for now at archive.org

Really?!? Site is down for an entire week?

@askdesigners I don't see why it matters. Documentation - which is better than the websites version is available within the GitHub repository. This includes examples.

The chat tutorial is not available on GitHub. I had to use archive.org too.

Still down :(

What is the problem?

I made the necessary changes and it'll soon be back up. We are donating
free hosting from @zeithq so that it never goes offline again.

@rauchg https://twitter.com/rauchg

On Tue, Feb 28, 2017 at 3:06 PM, Robert Jefe Lindstädt <
[email protected]> wrote:

What is the problem?


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The site should be up again: https://socket.io/

If anyone wants to contribute, the source is here: https://github.com/socketio/socket.io-website/tree/new-website (hosted on now.sh, thanks to @rauchg :+1: )

Still down, at least from here. Lots of reports on twitter as well.

Also looks like there's a good bit of code floating around (e.g. slackin) that references the library via CDN, which is also failing now as well.

Having issues as well accessing CDN. Specifically, cdn-orig.socket.io

website still not working...

Neither the website, nor the CDN (e.g. https://cdn.socket.io/socket.io-1.4.5.js) are working for me right now. Are they hosted on the same server?

@Swinkid Well is certainly makes this project look pretty sloppy. If the team of contributors can't be fucked to fix a simple website, how quickly will other bugs in the library get addressed?

C'mon. While the documentation is in the repo, a lot of new users (like me) are going to come along and nope right out. It makes the status of everything look very suspect.

I have to agree with @askdesigners. This incident does not inspire confidence, and I think I should keep my eye out for needing to switch in the near-future, as this reeks of potential abandonware.

I agree with @askdesigners and @dhamaniasad. In a world where it literally takes minutes to get a website up (seconds as a .github.io etc.) it is concerning that such a major project would take this long to get documentation up.

I'm curious as to the specific reason why the website is taking so long to be restored. At the very least, couldn't you place a message that says 'Down for maintenance, please refer to this archive.org link in the meantime'.

It's better than nothing.

See https://github.com/socketio/socket.io/issues/2823#issuecomment-283951093

Long story short: the domain is not managed by me anymore, but by
Automattic, and there have been some communication issues that have made
this process a lot more complicated than it should have been.
I apologize for the service disruption. The CDN should be coming back up
shortly.

  • @rauchg

Well, there you go.

Still down

Perpetually

I can have a mirror up in 30 seconds. Why have the developers not done so? Even if it were a different domain entirely, would be preferable. This project gets brought up at almost every hackathon I go to, and now beginners cannot find the docs???

Developers of the project, I mean you no undue disrespect, but this suggests that it may be time to fork the project and put it under new and open management given its importance to the ecosystem.

@sdaitzman The docs are right in the repo: https://github.com/socketio/socket.io/tree/master/docs

I think @darrachequesne is very active currently, but he doesn't have control over the domain.

The docs are not complete. Tutorial is linking to the website.

What about an alternative domain as a quickfix?

@MickL You can try archive.org for now.

And I agree with @sdaitzman with regards to new management. A project of this importance needs to have full and complete documentation, and a website. A Github repo is not enough.

Well, there is one already: https://socketio.now.sh/ (with source here: https://github.com/socketio/socket.io-website/tree/new-website)

I still hope we can restore the old Wordpress website, but that takes waaay longer than expected.

Why is this even an issue? The site has been down for months. I understand that some of the documentation text is available in the respective repositories, but many of the very useful tutorials and getting started documentation is not.

I have never seen such a popular open source project managed so poorly.

That said, I am not one to carp without offering my assistance or a solution. What can we as a community do to finally resolve this trivial issue? Is it money for hosting? Time?

Who is in charge of the site?

@Orbyt Apparently not the core maintainers. Somebody else manages the domain. I know that @darrachequesne linked a working site. But I don't know who to contact about getting the socket.io domain to temporarily redirect to that site, (or archive.org) while the main site is being repaired.

I believe this can now be closed: https://socket.io/

Whoever has access to the source code of the website, update the action attribute for the MailChimp form to https, it is currently using http and causing the https to be labeled as insecure due to mixed content.

Is this the latest version of the website? Docs are linking to GitHub. I liked the docs on the website a lot more.

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