Xbmc: No login screen after new install

Created on 17 Sep 2019 · 7Comments · Source: Sandmann79/xbmc

After last Widevine update days ago I wasn't able to watch any movie because of only audio and no video was available. Then I decided to start from scratch by deleting ~/.kodi directory.
I installed only the Amazon VOD and anything else then I tried to perform login.
Issue is: no screen is presented but only the rolling wheel.
I would like to point out that until Widevine update Amazon VOD was working perfectly while after that all other plugins are still working (Netflix, RAI replay, La7 replay, etc) but Amazon VOD.
Systems where I am testing on: Debian buster / Debian stretch - Kodi 18.4 / 18.3 (from Debian multimedia repo)
log reports:
DEBUG: ------ Window Deinit (DialogAddonSettings.xml) ------ │
│2019-09-17 18:09:34.110 T:140643027732224 ERROR: [Amazon VOD] Error reason: HTTPSConnectionPool(host='na.api.amazonvideo.com', port│
│2019-09-17 18:09:34.110 T:140643027732224 INFO: CPythonInvoker(2, /home/cicero/.kodi/addons/plugin.video.amazon-test/default.py)│
│2019-09-17 18:09:36.595 T:140644758285504 DEBUG: ------ Window Deinit (Pointer.xml) ------
Further info: Plugin works properly on Mi-box S and Kodi Android (due to different Android decryption)

More log after purge kodi, delete /usr/share/kodi and ~/kodi and reinstall.
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.addon v18.4.0 installed
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.core v0.1.0 installed
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.gui v5.14.0 installed
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.json v10.3.0 installed
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.metadata v2.1.0 installed
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.python v2.26.0 installed
2019-09-17 19:38:19.597 T:140663072230592 NOTICE: ADDON: xbmc.webinterface v1.0.0 installed
2019-09-17 19:38:19.659 T:140663072230592 NOTICE: load skin from: /usr/share/kodi/addons/skin.estuary (version: 2.0.25)
2019-09-17 19:38:57.164 T:140661244290816 NOTICE: [Amazon VOD] Switching UserAgent
2019-09-17 19:38:57.165 T:140661244290816 NOTICE: Previous line repeats 1 times.
2019-09-17 19:38:57.165 T:140661244290816 NOTICE: [Amazon VOD] Loading list of common UserAgents
2019-09-17 19:38:57.167 T:140661244290816 NOTICE: [Amazon VOD] getURL: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/
2019-09-17 19:38:57.167 T:140661219211008 NOTICE: [Amazon VOD] Loading list of common UserAgents
2019-09-17 19:38:57.170 T:140661219211008 NOTICE: [Amazon VOD] getURL: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/
2019-09-17 19:39:01.077 T:140661219211008 ERROR: [Amazon VOD] Error reason: 503 error (TryAgain)
2019-09-17 19:39:01.078 T:140661219211008 NOTICE: [Amazon VOD] Attempt #2
2019-09-17 19:39:01.078 T:140661219211008 NOTICE: [Amazon VOD] getURL: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/
2019-09-17 19:39:01.103 T:140661244290816 ERROR: [Amazon VOD] Error reason: 503 error (TryAgain)
2019-09-17 19:39:01.103 T:140661244290816 NOTICE: [Amazon VOD] Attempt #2
2019-09-17 19:39:01.103 T:140661244290816 NOTICE: [Amazon VOD] getURL: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/
2019-09-17 19:39:05.076 T:140661244290816 ERROR: [Amazon VOD] Error reason: 503 error (TryAgain)
2019-09-17 19:39:05.077 T:140661244290816 NOTICE: [Amazon VOD] Attempt #3
2019-09-17 19:39:05.077 T:140661244290816 NOTICE: [Amazon VOD] getURL: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/
2019-09-17 19:39:05.085 T:140661219211008 ERROR: [Amazon VOD] Error reason: 503 error (TryAgain)
2019-09-17 19:39:05.085 T:140661219211008 NOTICE: [Amazon VOD] Attempt #3
2019-09-17 19:39:05.085 T:140661219211008 NOTICE: [Amazon VOD] getURL: https://techblog.willshouse.com/2012/01/03/most-common-user-agents/
2019-09-17 19:39:09.082 T:140661219211008 ERROR: [Amazon VOD] Error reason: 503 error (TryAgain)
2019-09-17 19:39:09.083 T:140661219211008 NOTICE: [Amazon VOD] Using UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
2019-09-17 19:39:09.126 T:140661244290816 ERROR: [Amazon VOD] Error reason: 503 error (TryAgain)
2019-09-17 19:39:09.133 T:140661219211008 WARNING: CPythonInvoker(2, /home/cicero/.kodi/addons/plugin.video.amazon-test/default.py): the python script "/home/cicero/.kodi/addons/plugin.video.amazon-test/default.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon9xbmcaddon5AddonE,N9XBMCAddon4xbmc7MonitorE,N9XBMCAddon7xbmcgui6DialogE
2019-09-17 19:39:09.133 T:140661244290816 NOTICE: [Amazon VOD] Using UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36
2019-09-17 19:39:09.133 T:140661244290816 NOTICE: [Amazon VOD] Retrieve territoral config
2019-09-17 19:39:09.134 T:140661244290816 NOTICE: [Amazon VOD] getURL: https://na.api.amazonvideo.com/cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W&deviceID=148c5202492a035c2d008b17af2dabe1454ede2506f8398f75b93497&firmware=1&version=1&format=json
2019-09-17 19:39:09.146 T:140661252683520 ERROR: GetDirectory - Error getting plugin://plugin.video.amazon-test/
2019-09-17 19:39:10.745 T:140661244290816 ERROR: [Amazon VOD] Error reason: HTTPSConnectionPool(host='na.api.amazonvideo.com', port=443): Max retries exceeded with url: /cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W&deviceID=148c5202492a035c2d008b17af2dabe1454ede2506f8398f75b93497&firmware=1&version=1&format=json (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'ssl_choose_client_version', 'unsupported protocol')],)",),)) (SSLError)
2019-09-17 19:39:10.786 T:140661244290816 WARNING: CPythonInvoker(3, /home/cicero/.kodi/addons/plugin.video.amazon-test/default.py): the python script "/home/cicero/.kodi/addons/plugin.video.amazon-test/default.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon4xbmc7MonitorE,N9XBMCAddon7xbmcgui6DialogE,N9XBMCAddon9xbmcaddon5AddonE
2019-09-17 19:39:20.316 T:140663072230592 ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.video.amazon-test/) failed
2019-09-17 19:39:20.926 T:140662024419072 NOTICE: [Amazon VOD] Retrieve territoral config
2019-09-17 19:39:20.927 T:140662024419072 NOTICE: [Amazon VOD] getURL: https://na.api.amazonvideo.com/cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W&deviceID=148c5202492a035c2d008b17af2dabe1454ede2506f8398f75b93497&firmware=1&version=1&format=json
2019-09-17 19:39:21.316 T:140662024419072 ERROR: [Amazon VOD] Error reason: HTTPSConnectionPool(host='na.api.amazonvideo.com', port=443): Max retries exceeded with url: /cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W&deviceID=148c5202492a035c2d008b17af2dabe1454ede2506f8398f75b93497&firmware=1&version=1&format=json (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'ssl_choose_client_version', 'unsupported protocol')],)",),)) (SSLError)
2019-09-17 19:39:21.361 T:140662024419072 WARNING: CPythonInvoker(4, /home/cicero/.kodi/addons/plugin.video.amazon-test/default.py): the python script "/home/cicero/.kodi/addons/plugin.video.amazon-test/default.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon9xbmcaddon5AddonE,N9XBMCAddon4xbmc7MonitorE,N9XBMCAddon7xbmcgui6DialogE
2019-09-17 19:39:40.189 T:140662385145600 NOTICE: [Amazon VOD] Retrieve territoral config
2019-09-17 19:39:40.191 T:140662385145600 NOTICE: [Amazon VOD] getURL: https://na.api.amazonvideo.com/cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W&deviceID=148c5202492a035c2d008b17af2dabe1454ede2506f8398f75b93497&firmware=1&version=1&format=json
2019-09-17 19:39:40.490 T:140662385145600 ERROR: [Amazon VOD] Error reason: HTTPSConnectionPool(host='na.api.amazonvideo.com', port=443): Max retries exceeded with url: /cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W&deviceID=148c5202492a035c2d008b17af2dabe1454ede2506f8398f75b93497&firmware=1&version=1&format=json (Caused by SSLError(SSLError("bad handshake: Error([('SSL routines', 'ssl_choose_client_version', 'unsupported protocol')],)",),)) (SSLError)
2019-09-17 19:40:52.554 T:140663047026432 NOTICE: PulseAudio: Opened device Default in pcm mode with Buffersize 150 ms
2019-09-17 19:40:52.578 T:140662385145600 WARNING: CPythonInvoker(5, /home/cicero/.kodi/addons/plugin.video.amazon-test/default.py): the python script "/home/cicero/.kodi/addons/plugin.video.amazon-test/default.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon7xbmcgui6DialogE,N9XBMCAddon9xbmcaddon5AddonE,N9XBMCAddon4xbmc7MonitorE
2019-09-17 19:40:52.578 T:140661638551296 ERROR: GetDirectory - Error getting plugin://plugin.video.amazon-test/
2019-09-17 19:40:52.582 T:140663072230592 ERROR: CGUIMediaWindow::GetDirectory(plugin://plugin.video.amazon-test/) failed
2019-09-17 19:40:57.960 T:140663072230592 NOTICE: Stopping player
2019-09-17 19:40:57.960 T:140663072230592 NOTICE: Storing total System Uptime
2019-09-17 19:40:57.960 T:140663072230592 NOTICE: Saving settings
2019-09-17 19:40:57.962 T:140663072230592 NOTICE: Saving skin settings
2019-09-17 19:40:57.963 T:140663072230592 NOTICE: Stopping all
2019-09-17 19:40:57.963 T:140663072230592 NOTICE: ES: Stopping event server
2019-09-17 19:40:57.963 T:140663072230592 NOTICE: stopping zeroconf publishing
2019-09-17 19:40:58.356 T:140661655336704 NOTICE: ES: UDP Event server stopped
2019-09-17 19:40:58.360 T:140663072230592 NOTICE: stop dvd detect media
2019-09-17 19:40:58.789 T:140661227603712 NOTICE: [Amazon VOD] Service: Proxy server stopped
2019-09-17 19:40:58.789 T:140661227603712 NOTICE: [Amazon VOD] Service stopped
2019-09-17 19:40:58.794 T:140661227603712 WARNING: CPythonInvoker(1, /home/cicero/.kodi/addons/plugin.video.amazon-test/service.py): the python script "/home/cicero/.kodi/addons/plugin.video.amazon-test/service.py" has left several classes in memory that we couldn't clean up. The classes include: N9XBMCAddon9xbmcaddon5AddonE,N9XBMCAddon4xbmc7MonitorE,N9XBMCAddon7xbmcgui6DialogE
2019-09-17 19:40:59.015 T:140663072230592 NOTICE: Application stopped
2019-09-17 19:40:59.216 T:140663072230592 NOTICE: XBApplicationEx: destroying...
2019-09-17 19:40:59.583 T:140663072230592 NOTICE: unload skin
2019-09-17 19:40:59.605 T:140663072230592 NOTICE: unload sections
2019-09-17 19:40:59.637 T:140663072230592 NOTICE: XBApplicationEx: application stopped!

bug primevideo

Source

dfdario

Most helpful comment

@dfdario You use debian and the error is ssl, may be the problem is the use of TLS1.0 (na.api.amazonvideo.com) and the restriction of Debian to use at least TLS1.2
Under your own risk, you can edit the /etc/ssl/openssl.cnf file commenting or modifying the last two lines:

[system_default_sect]
MinProtocol = TLSv1.2
CipherString = DEFAULT@SECLEVEL=2

I had the same problem and I solved it that way, but I still can't login

Goommer on 25 Oct 2019

👍2 👎1

All 7 comments

Well, I haven't developed nor find the time to use the addon myself recently, but by looking at what you just posted, it seems that amazon not only did more changes to the backend but straight up changed endpoints. Unless it's some random offshoot error, it seems that the Widevine change brought changes on infrastructures as well.

I can't tell what that change entails as I'm still working hard to meet a deadline for a client, but it's going to be interesting…

Varstahl on 17 Sep 2019

Before what I mentioned in the bug report, after Widevine was updated
the first time I was able to watch Android video again by applying a
workaround.Stating that new libwidevinecdm.so was installed in
~/.kodi/cdm/libwidevinecdm.so and the old one in
~/.kodi/userdata/addon_data/script.module.inputstreamhelper/cdm/libwide
vinecdm.soI deleted the newer in ~/.kodi/cdm/ and linked the oldone by
this "ln -s
~/.kodi/userdata/addon_data/script.module.inputstreamhelper/cdm/libwide
vinecdm.so ~/.kodi/cdm/"Now this does not solve anymore.
Cheers

Il giorno mar, 17/09/2019 alle 10.20 -0700, Bruno Passeri ha scritto:

Well, I haven't developed nor find the time to use the addon myself
recently, but by looking at what you just posted, it seems that
amazon not only did more changes to the backend but straight up
changed endpoints. Unless it's some random offshoot error, it seems
that the Widevine change brought changes on infrastructures as well.

I can't tell what that change entails as I'm still working hard to
meet a deadline for a client, but it's going to be interesting…

—
You are receiving this because you authored the thread.
Reply to this email directly, view it on GitHub, or mute the thread.

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dfdario on 17 Sep 2019

It seems that host name passed is not more valid
https:///cdp/usage/v2/GetAppStartupConfig?deviceTypeID=A28RQHJKHM2A2W: Nome dell'host non valido.

dfdario on 18 Sep 2019

I need to look into it personally I think, the change goes deeper than simply a slight UI change, they changed their infrastructure and possibly most of their endpoints. It's going to take me at least 2-3 days until I can get my hands on the issue though.

Varstahl on 18 Sep 2019

OK I have found the trick.
To get in I have to choose manually the region ROE Europe. I am guessing the problem in logging in reside in the "Auto" Region selection.
But now I have another problem: by playing I have only sound and no video. The video remains to the movies list page.
Since this is due to the libwidevinecdm.so in the past I solved it by deleting .kodi/cdm/libwidevinecdm.so and link it to .kodi/userdata/addon_data/script.module.inputstreamhelper/cdm/libwidevinecdm.so but now this trick doesn't work anymore.
But updating my Debian Buster with kodi-inputstream-rtmp_2.0.5-dmo1_amd64.deb & kodi-inputstream-adaptive_2.4.2-dmo1_amd64 kept from Debian multimedia testing (bullseye) everything work like a charm.

dfdario on 22 Oct 2019

Sorry, for the late answer. There was/is a problem with Kodi, where it would fire requests multiple times, resulting in the login prompt triggering in multiples of two. Due to the way the framework works, the second call would hide the first, making it impossible to enter the credentials. At times, out of pure chance, it works fine. This is fixed in 17ae68a2bc105121a039f68bc0582cb18c1a5cc9 but not yet live, as some more work and multiple tests are needed.

As for the other problem it goes in a different issue, and we need to check if the new version solves this problem already.

Varstahl on 23 Oct 2019

[system_default_sect]
MinProtocol = TLSv1.2
CipherString = DEFAULT@SECLEVEL=2

I had the same problem and I solved it that way, but I still can't login

Goommer on 25 Oct 2019

👍2 👎1

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