Zenodo: Zenodo Internal Server Errors

Created on 12 Dec 2018  ·  7Comments  ·  Source: zenodo/zenodo

I am constantly seeing internal server error on https://zenodo.org/ and cannot open the /support page either

image

The error identifier also changes with every refresh

Most helpful comment

I had this persistent internal server error, when I was trying to visit my github integration page.

As suggested by the zenodo support, this issue went away after I had disconnected are reconnected my github account in here: https://zenodo.org/account/settings/linkedaccounts/

All 7 comments

@virresh If you still have this problem you can drop us an email at [email protected]. If possible please include the error identifier that is displayed.

Hi
Thanks, this issue was promptly resolved when I contacted at Gitter
:smile:

You are most welcome , but i was reading the Gitter communities answer was not clear how the Zenodo Internal Server Errors #1660 solved , can you explain how they solved , please . thank you

Nope.
Sorry, no idea how it was solved 😅

On Mon, Feb 4, 2019, 11:24 PM Turki Aljrees <[email protected] wrote:

You are most welcome , but i was reading the Gitter communities answer was
not clear how the Zenodo Internal Server Errors #1660
https://github.com/zenodo/zenodo/issues/1660 solved , can you explain
how they solved , please . thank you


You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/zenodo/zenodo/issues/1660#issuecomment-460346182, or mute
the thread
https://github.com/notifications/unsubscribe-auth/AKeDPJ7eMLonmFLPKnD_3C3qqsu2f5AQks5vKHPngaJpZM4ZO2Tm
.

I initially did a research and have answered your question but I don't know my replay was deleted ! strange !

It was not a question, but an issue that needed resolution which was done
by the zenodo team.

Thanks for your research, but posting links not relevant are spam. Probably
that's why.

On Wed, Feb 6, 2019, 5:39 AM Turki Aljrees <[email protected] wrote:

I initially did a research and have answered your question but I don't
know my replay was deleted ! strange !


You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/zenodo/zenodo/issues/1660#issuecomment-460855103, or mute
the thread
https://github.com/notifications/unsubscribe-auth/AKeDPEJqBGMYppvGFFkdV_lcIwh2Qrroks5vKh1RgaJpZM4ZO2Tm
.

I had this persistent internal server error, when I was trying to visit my github integration page.

As suggested by the zenodo support, this issue went away after I had disconnected are reconnected my github account in here: https://zenodo.org/account/settings/linkedaccounts/

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