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On a fresh osticket installation:
Strict Standards: Non-static method Misc::currentURL() should not be called statically in /opt/osticket/public/bootstrap.php on line 345
Notice: Undefined index: HTTPS in /opt/osticket/public/include/class.misc.php on line 148
Strict Standards: Non-static method Bootstrap::loadConfig() should not be called statically in /opt/osticket/public/main.inc.php on line 24
Notice: Constant ROOT_PATH already defined in /opt/osticket/public/include/ost-config.php on line 39
Strict Standards: Non-static method Bootstrap::i18n_prep() should not be called statically in /opt/osticket/public/main.inc.php on line 26
Deprecated: iconv_set_encoding(): Use of iconv.internal_encoding is deprecated in /opt/osticket/public/bootstrap.php on line 289
Strict Standards: Non-static method Bootstrap::loadCode() should not be called statically in /opt/osticket/public/main.inc.php on line 27
Strict Standards: Non-static method Bootstrap::connect() should not be called statically in /opt/osticket/public/main.inc.php on line 28
Strict Standards: Non-static method Bootstrap::croak() should not be called statically in /opt/osticket/public/bootstrap.php on line 190
Strict Standards: Non-static method Mailer::sendmail() should not be called statically in /opt/osticket/public/bootstrap.php on line 295
Deprecated: Non-static method Misc::randCode() should not be called statically, assuming $this from incompatible context in /opt/osticket/public/include/class.mailer.php on line 144
Deprecated: Non-static method Crypto::random() should not be called statically, assuming $this from incompatible context in /opt/osticket/public/include/class.misc.php on line 30
Notice: Undefined index: reply-tag in /opt/osticket/public/include/class.mailer.php on line 441
Deprecated: Non-static method Format::html2text() should not be called statically, assuming $this from incompatible context in /opt/osticket/public/include/class.mailer.php on line 449
Strict Standards: Only variables should be passed by reference in /opt/osticket/public/include/html2text.php on line 64
Deprecated: Non-static method Mail::factory() should not be called statically, assuming $this from incompatible context in /opt/osticket/public/include/class.mailer.php on line 566
Fatal error: Call to undefined function _S() in /opt/osticket/public/include/class.mailer.php on line 573
Expected behavior: [What you expected to happen]
Actual behavior: [What actually happened]
Update: this seems to be happening when osTicket cannot connect to mysql, it seems it will try to send an email and that function uses _S(), however Internationlization::bootstrap only gets called during /setup/ ?
Just in case anyone else is encountering this issue... I had this issue on CentOS 7 running Apache - with SELinux, however the database was on a separate system.
To test whether your issue is with SELinux: setenforce 0
and refresh the browser. osTicket should now work fine. If this is the case for you, here is the solution.
SELinux is disallowing apache to create network connections, so simply allow them.
setenforce 1 # We want SELinux to remain on!
setsebool -P httpd_can_network_connect_db 1
Easy
In my case the error occurred due to the database engine being down.
Despite the database being down, the problem here is that the email notification that the db is down fails due to this compilation error.
The function _S
seems to come from the il8n module, but it's a bit complicated to trace if/how this function is actually loaded.
https://github.com/osTicket/osTicket/blob/master/include/cli/modules/i18n.php#L628
There might be a problem with DB connection! make sure your user has the password. root with no password can cause this error too.
Most helpful comment
In my case the error occurred due to the database engine being down.