Or improve upon the documentation. I followed it and failed (though I'm new to ruby) at:
$> gem install unf_ext -v '0.0.7.2'
Building native extensions. This could take a while...
ERROR: Error installing unf_ext:
ERROR: Failed to build gem native extension.

current directory: /var/lib/gems/2.3.0/gems/unf_ext-0.0.7.2/ext/unf_ext

/usr/bin/ruby2.3 -r ./siteconf20161019-21752-kvw5qh.rb extconf.rb
mkmf.rb can't find header files for ruby at /usr/lib/ruby/include/ruby.h

extconf failed, exit code 1

Gem files will remain installed in /var/lib/gems/2.3.0/gems/unf_ext-0.0.7.2 for inspection.
Results logged to /var/lib/gems/2.3.0/extensions/x86_64-linux/2.3.0/unf_ext-0.0.7.2/gem_make.out

@straubr try installing ruby-dev package first: sudo apt-get install ruby-dev

Hi @martinseener and @straubr,

sorry for the trouble. We will update the doc for debian ASAP. @monotek is already on it I think :neckbeard:

I'll update this issue later.

regards

Johannes

Hey no troubles, this is version 1 and getting replies on the same day soothes the pain :)

I think all I needed was "gcc", "make" and "g++".
The first happy impression of 9 MB source files are now dwindling hehe

Continuing the installation...

I'll just finishing a new Ubuntu 16.04 DEV environment install manual.

For a real DEB package Ruby, Rails and all Gems should be installed directly without building on the system itself, like Puppet does in their DEB packages too. Otherwise you need to install dev packages like build-essential which should not be installed on productive systems, for securtiy reasons.

Ubuntu manual updated...

Thanks for that. You may want to have a look at https://github.com/jordansissel/fpm to easily build deb/rpm packages. You can even automate this. It should start like this (sorry no time at moment to complete this)

fpm -s tar -t deb -a all -n zammad -v 1.0 -d curl -d git-core -d patch -d build-essential -d bison -d zlib1g-dev -d libssl-dev -d libxml2-dev -d libxml2-dev -d sqlite3 -d libsqlite3-dev -d autotools-dev -d libxslt1-dev -d libyaml-0-2 -d autoconf -d automake -d libreadline6-dev -d libyaml-dev -d libtool -d libgmp-dev -d libgdbm-dev -d libncurses5-dev -d pkg-config -d libffi-dev -d libmysqlclient-dev -d mysql-server -d nginx zammad.tar.gz

You may need to add scripts, users and so on but it makes it easy to build the packages for your users!

I plan to do one without the dev packages. Maybe via Travis or launchpad. Hope to have some time to do it until end of next week...

@monotek we currently build the RPM with https://packager.io - they also support debian packages https://packager.io/documentation/distributions/ (it would be one line in the .pkgr.yml).

You could fork zammad, register at https://packager.io, add you changes to .pkgr.yml, push it and packager IO will provide you the repo/download link. If it's working, we take the .pkgr.yml changes directly in to the release flow.

Any comments?

Thanks for the updated manual. Some suggestions:
ln -s /opt/zammad/contrib/nginx/sites-available/zammad.conf /etc/nginx/sites-enabled/zammad.conf
obviously will not work before "getting zammad". Also the path is NOT "sites-available", but "sites-enabled" (in the latest.tar.gz)

the command "script/websocket-server.rb start" is no backgroundjob / does not exit. Can I simply start it as "script/websocket-server.rb start &" ?

The default config does not listen to the ip address, but only localhost. As I tried to deploy zammad on a remote vm I failed to access the starting page (but was able to curl it locally).

Your frequent updates are much appreciated.

@martini
OK. I'll have a look on it :-)

@straubr
The link is already changed in develop branch. Creation is not a problem as long the target dir is available. Thats the reason Nginx restart is the last thing to do.

Yes, you can start all 3 Jobs as backround jobs. Maybe include also something like
&>> zammad.log &
to keep you terminal clean from standard and error output.

If you follow the ubuntu manual you should be able to access zammad on port 80 via nginx.

@martinseener
You can now install an Ubuntu 16.04 package created from the develop branch:

Installation:

wget -qO - https://deb.packager.io/key | sudo apt-key add -
echo "deb https://deb.packager.io/gh/zammad/zammad xenial develop" | sudo tee /etc/apt/sources.list.d/zammad.list
sudo apt-get update
sudo apt-get install zammad

Creates init scripts:

zammad scale web=1 websocket=1 worker=1

Start:

systemctl start zammad

@monotek  ❤️

Awesome, I love your reaction speed. A nitpick and a problem I encounter:
After adding the repository on a apt-update I receive:
https://deb.packager.io/gh/zammad/zammad/dists/xenial/Release.gpg: Signature by key 6257DF9972462F57A20FFB2AB6D583CCBD33EEB8 uses weak digest algorithm (SHA1)

and as problem, the package seems not to include nginx as dependency? If I strictly follow your commands on the last post, starting up the webserver fails (obviously) because nginx is not installed.

I'll have a look on it today.
Database creation is also on my todo list...

New packages available: https://packager.io/gh/zammad/zammad#develop
Now also for Debian 8.
Creates systemd services and (re)starts zammad (including db migration on update).
Creates / updates Postgresql DB and user.
Copies nginx conf if nginx found.

Works on Ubuntu 16.04 for me.
Please test on Centos if possible.

Hi @all
I had the same issue installing from source at ubuntu. So I tried to install following the instructions at https://packager.io/gh/zammad/zammad/install?bid=1178#ubuntu-16-04-zammad
On "apt update" I get:
Could not resolve host: deb.packager.io
Can you confirm this? What's the correct url?

Check your DNS.
Can you ping "deb.packager.io"?
If so, just try again ;-)

@monotek
I already did try to ping...
After your reply I tried again. Now it works :-/ wth!?
see: console.txt
Thank you anyway...

Hi,

I did a fresh install on debian 8 jessie. postgres database gets created, but after creating an admin account (getting started), I get an http error:

StatusCode: 500
{"error":"Can't find config setting 'system_init_done'"}

User is created in db.

Any ideas whats going wrong?

log:
I, [2016-11-16T15:37:44.082138 #3302] INFO -- : Completed 500 Internal Server Error in 331ms (Views: 0.4ms | ActiveRecord: 18.5ms)
E, [2016-11-16T15:37:44.080410 #3302] ERROR -- : Can't find config setting 'system_init_done'
E, [2016-11-16T15:37:44.081033 #3302] ERROR -- : ["/opt/zammad/app/models/setting.rb:38:in set'", "/opt/zammad/app/controllers/users_controller.rb:187:increate'",
[...]
ms/puma-3.6.0/lib/puma/thread_pool.rb:116:in `block in spawn_thread'"]
I, [2016-11-16T15:37:44.082138 #3302] INFO -- : Completed 500 Internal Server Error in 331ms (Views: 0.4ms | ActiveRecord: 18.5ms)

Same problem here.
Did a fresh Debian 8.6.0 Jessie install. Followed the steps provided in the Documentation and everything seemed fine until the setup using the browser. The user account is created, but the system stops at the error mentioned in the previous post.

I then thought okay, this might be fixed in the current development branch, so I changed the repository from stable to develop and updated the software. Sadly the result was the same.

Please create a new bugreport.
If you're able to login the package is ok.
The problem is somewhere else.

Just get sure you are using the right package.
Stable release:

wget -qO - https://deb.packager.io/key | sudo apt-key add -
echo "deb https://deb.packager.io/gh/zammad/zammad jessie stable" | sudo tee /etc/apt/sources.list.d/zammad.list
sudo apt-get update
sudo apt-get install zammad

Development release (unstable):

wget -qO - https://deb.packager.io/key | sudo apt-key add -
echo "deb https://deb.packager.io/gh/zammad/zammad jessie develop" | sudo tee /etc/apt/sources.list.d/zammad.list
sudo apt-get update
sudo apt-get install zammad

Closing this, as a working Debian package is available.

No, debian package is not working on jessie. I did a fresh install on a fresh minimal debien jessie virtual machine. Theres a missing dependency on libmysqlclient18:

/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/dependencies.rb:274:inrequire': libmysqlclient.so.18: cannot open shared object file: No such file or directory - /opt/zammad/vendor/bundle/ruby/2.3.0/gems/mysql2-0.4.4/lib/mysql2/mysql2.so (LoadError)
`

after manual _apt-get install libmysqlclient18_ , another error appears in scheduler_err

/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record /connection_adapters/postgresql_adapter.rb:592:inasync_exec': PG::UndefinedTab
le: FEHLER: Relation »schedulers« existiert nicht (ActiveRecord::StatementInval
id)
LINE 1: SELECT "schedulers".* FROM "schedulers" WHERE (active = 't')...
^
: SELECT "schedulers".* FROM "schedulers" WHERE (active = 't') ORDER BY prio AS
C
`
database was not completely created on installation.
_systemctl stop zammar; dpkg-reconfigure zammad_
fixes this issue.

now zammad is running an displays the "Setup new System" dialog. First step is creating an admin account. creating the admin account finishes with an http error 500:
{"error":"Can't find config setting 'system_init_done'"}

same problem again.

We are not able to finish the configuration as Zammad always wants me to setup it with creating an admin account; which fails...

Because this is a fresh debian jessie vm, I can say that the debian package is not working currently (stable branch)

==> production.log <==
I, [2016-11-16T20:28:34.310486 #11328] INFO -- : Parameters: {"_"=>"1479323526954", "getting_started"=>{}}
I, [2016-11-16T20:28:34.317454 #11328] INFO -- : Completed 200 OK in 7ms (Views: 0.2ms | ActiveRecord: 1.5ms)
I, [2016-11-16T20:29:00.834772 #11330] INFO -- : Scheduler running...
I, [2016-11-16T20:29:02.973418 #11328] INFO -- : Started POST "/api/v1/users" for 192.168.1.33 at 2016-11-16 20:29:02 +0100
I, [2016-11-16T20:29:02.979840 #11328] INFO -- : Processing by UsersController#create as JSON
I, [2016-11-16T20:29:02.979947 #11328] INFO -- : Parameters: {"firstname"=>"bastard", "lastname"=>"operator", "email"=>"[email protected]", "password"=>"[FILTERED]", "role_ids"=>nil, "id"=>"c-0", "user"=>{"id"=>"c-0", "firstname"=>"bastard", "lastname"=>"operator", "email"=>"[email protected]", "password"=>"[FILTERED]"}}
E, [2016-11-16T20:29:03.300753 #11328] ERROR -- : Can't find config setting 'system_init_done'
[...]
I, [2016-11-16T20:29:03.302517 #11328] INFO -- : Completed 500 Internal Server Error in 322ms (Views: 0.4ms | ActiveRecord: 22.9ms)
`

The problem was already fixed in develop branch:

https://github.com/zammad/zammad/commit/096ea6d48977e73ca787103d4c9b31b6ccc259f8

https://github.com/zammad/zammad/issues/415

If you like to test:

wget -qO - https://deb.packager.io/key | sudo apt-key add -
echo "deb https://deb.packager.io/gh/zammad/zammad jessie develop" | sudo tee /etc/apt/sources.list.d/zammad.list
sudo apt-get update
sudo apt-get install zammad

did another fresh install with develop branch debs: problems are gone, zammad is running now!

This error seams to be back again.
I‘m running the lastest Dev Build on a fresh Debian8 see #440

E, [2016-11-18T10:51:17.093672 #510] ERROR -- : Can't find config setting 'system_init_done' E, [2016-11-18T10:51:17.094015 #510] ERROR -- : ["/opt/zammad/app/models/setting.rb:38:inset'", "/opt/zammad/app/controllers/users_controller.rb:187:in create'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/implicit_render.rb:4:insend_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/base.rb:198:in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rendering.rb:10:inprocess_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/callbacks.rb:20:in block in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:117:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:555:in block (2 levels) in compile'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:505:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:92:in __run_callbacks__'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in_run_process_action_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:in run_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/callbacks.rb:19:inprocess_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rescue.rb:29:in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/instrumentation.rb:32:inblock in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in block in instrument'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications/instrumenter.rb:20:ininstrument'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in instrument'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/instrumentation.rb:30:inprocess_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/params_wrapper.rb:250:in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/railties/controller_runtime.rb:18:inprocess_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/base.rb:137:in process'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionview-4.2.7.1/lib/action_view/rendering.rb:30:inprocess'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal.rb:196:in dispatch'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rack_delegation.rb:13:indispatch'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal.rb:237:in block in action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:74:indispatch'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:43:in serve'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:43:inblock in serve'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:30:in each'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:30:inserve'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:817:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:incall!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:incall!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:incall!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:incall!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/builder.rb:63:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/etag.rb:24:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/conditionalget.rb:38:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/head.rb:13:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/params_parser.rb:27:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/flash.rb:260:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:incontext'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/cookies.rb:560:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/query_cache.rb:36:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:653:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/callbacks.rb:29:in block in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:88:in__run_callbacks__'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in _run_call_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:inrun_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/callbacks.rb:27:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/remote_ip.rb:78:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/debug_exceptions.rb:17:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/show_exceptions.rb:30:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:38:in call_app'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:20:inblock in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/tagged_logging.rb:68:in block in tagged'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/tagged_logging.rb:26:intagged'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/tagged_logging.rb:68:in tagged'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:20:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/request_id.rb:21:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/methodoverride.rb:22:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/runtime.rb:18:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/cache/strategy/local_cache_middleware.rb:28:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/static.rb:120:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/sendfile.rb:113:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/engine.rb:518:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/application.rb:165:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/content_length.rb:15:in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/configuration.rb:225:incall'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/server.rb:578:in handle_request'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/server.rb:415:inprocess_client'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/server.rb:275:in block in run'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/thread_pool.rb:116:inblock in spawn_thread'"]
I, [2016-11-18T10:51:17.094571 #510] INFO -- : Completed 500 Internal Server Error in 22ms (Views: 0.2ms | ActiveRecord: 5.9ms)`

I can confirm the error message of @tniebergall and post it well formatted. The error persists.

hint do you mabye forget to seed the database when using the mysql setup? It's significantly faster than using postgres

The error occurs in stable and development, with a fresh debian 8 and newly created mariadb database (dropped,created,dpkg-reconfigure). I connected on port 3000 via ssh-port forwarding.

I, [2016-11-21T19:34:06.557703 #9835]  INFO -- : Started POST "/api/v1/users" for 109.90.232.218 at 2016-11-21 19:34:06 +0100
I, [2016-11-21T19:34:06.560654 #9835]  INFO -- : Processing by UsersController#create as JSON
I, [2016-11-21T19:34:06.560763 #9835]  INFO -- :   Parameters: {"firstname"=>"bongo", "lastname"=>"k", "email"=>"[email protected]", "password"=>"[FILTERED]", "role_ids"=>nil, "id"=>"c-0", "user"=>{"id"=>"c-0", "firstname"=>"bongo", "lastname"=>"k", "email"=>"[email protected]", "password"=>"[FILTERED]"}}
E, [2016-11-21T19:34:06.599056 #9835] ERROR -- : Can't find config setting 'system_init_done'
E, [2016-11-21T19:34:06.599507 #9835] ERROR -- : ["/opt/zammad/app/models/setting.rb:38:in `set'", "/opt/zammad/app/controllers/users_controller.rb:187:in `create'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/implicit_render.rb:4:in `send_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/base.rb:198:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rendering.rb:10:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/callbacks.rb:20:in `block in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:117:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:555:in `block (2 levels) in compile'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:505:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:92:in `__run_callbacks__'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in `_run_process_action_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:in `run_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/callbacks.rb:19:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rescue.rb:29:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/instrumentation.rb:32:in `block in process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in `block in instrument'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications/instrumenter.rb:20:in `instrument'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/notifications.rb:164:in `instrument'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/instrumentation.rb:30:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/params_wrapper.rb:250:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/railties/controller_runtime.rb:18:in `process_action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/abstract_controller/base.rb:137:in `process'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionview-4.2.7.1/lib/action_view/rendering.rb:30:in `process'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal.rb:196:in `dispatch'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal/rack_delegation.rb:13:in `dispatch'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_controller/metal.rb:237:in `block in action'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:74:in `dispatch'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:43:in `serve'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:43:in `block in serve'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:30:in `each'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/journey/router.rb:30:in `serve'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/routing/route_set.rb:817:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:186:in `call!'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/strategy.rb:164:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/omniauth-1.3.1/lib/omniauth/builder.rb:63:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/etag.rb:24:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/conditionalget.rb:38:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/head.rb:13:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/params_parser.rb:27:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/flash.rb:260:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:225:in `context'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/session/abstract/id.rb:220:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/cookies.rb:560:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/query_cache.rb:36:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activerecord-4.2.7.1/lib/active_record/connection_adapters/abstract/connection_pool.rb:653:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/callbacks.rb:29:in `block in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:88:in `__run_callbacks__'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:778:in `_run_call_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/callbacks.rb:81:in `run_callbacks'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/callbacks.rb:27:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/remote_ip.rb:78:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/debug_exceptions.rb:17:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/show_exceptions.rb:30:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:38:in `call_app'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:20:in `block in call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/tagged_logging.rb:68:in `block in tagged'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/tagged_logging.rb:26:in `tagged'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/tagged_logging.rb:68:in `tagged'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/rack/logger.rb:20:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/request_id.rb:21:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/methodoverride.rb:22:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/runtime.rb:18:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/activesupport-4.2.7.1/lib/active_support/cache/strategy/local_cache_middleware.rb:28:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/actionpack-4.2.7.1/lib/action_dispatch/middleware/static.rb:120:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/sendfile.rb:113:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/engine.rb:518:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/railties-4.2.7.1/lib/rails/application.rb:165:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/rack-1.6.4/lib/rack/content_length.rb:15:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/configuration.rb:225:in `call'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/server.rb:578:in `handle_request'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/server.rb:415:in `process_client'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/server.rb:275:in `block in run'", "/opt/zammad/vendor/bundle/ruby/2.3.0/gems/puma-3.6.0/lib/puma/thread_pool.rb:116:in `block in spawn_thread'"]
I, [2016-11-21T19:34:06.600286 #9835]  INFO -- : Completed 500 Internal Server Error in 39ms (Views: 0.3ms | ActiveRecord: 10.0ms)

I can confirm the error message of @bong0 and @tniebergall

+1

This fixed it for my https://github.com/zammad/zammad/issues/1242: https://github.com/zammad/zammad/issues/1189#issuecomment-309499186