Zotero-better-bibtex: Better-bibtex won't install

It looks like you did not upload an debug report. The debug report is important; it gives @retorquere your current BBT settings and a copy of the problematic reference as a test case so he can best replicate your problem. Without it, @retorquere is effectively blind. Debug reports are useful for both bug analysis and enhancement requests; in the case of export enhancements, I need the copy of the references you have in mind.

This request is much more likely than not to apply to you, too, _even if you think it unlikely_, and even if it does not, there's no harm in sending a debug log that turns out to be unnecessary. @retorquere will more often than not just end up saying "please send a debug log first". Let's just skip over the unnecesary delay this entails. Sending a debug log is very easy:

1. If your issue relates to how BBT behaves around a specific reference(s), such as citekey generation or export, select at least one of the problematic reference(s), right-click it, and submit an BBT debug report from that popup menu. If the problem is with export, please do include a sample of what you see exported, and what you expected to see exported for these references.

2. If the issue does not relate to references and is of a more general nature, generate an debug report by restarting Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled), reproducing your problem, and selecting "Send Better BibTeX debug report..." from the help menu.

Once done, you will see a debug ID in red. Please post that debug id in the issue here.

Thank you!

Here is the bug Debug report generated ID # 1889323388

oops, here is the Debug ID: D790911852

You need a newer version; 5.0.77 or later. The latest version for Linux is 5.0.78. You have almost certainly installed Zotero from https://launchpad.net/~smathot/+archive/ubuntu/cogscinl, which has stopped publishing updates over a year ago.

If this is indeed the case, you would need to uninstall zotero, remove the smathot repo from /etc/apt, and either

• install the zotero binaries from https://www.zotero.org/download/ manually,
• install the apt repo from https://github.com/retorquere/zotero-deb (which I keep updated), or
• install the snap/flatpack packages (at least I think those are available, but I have no experience with these).

Uninstalling and reinstalling Zotero will not affect your zotero library.

Thanks Emiliano!

Although I thought that I had installed zotero from the zotero website directly using their tarball... I had previously installed it using the cogscinl ppa from a few years ago - and because I had not uninstalled that ppa, the fresh installation that I thought I had done, well, it didn't work. Deleting the ppa, subsequent uninstalling zotero, and reinstalling using your link worked like a charm. Again, thanks for your help!

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