Zammad: Valor predeterminado no establecido para atributos de tipo input, select, tree_select, richtext, textarea, checkbox

Creado en 17 nov. 2017 · 3Comentarios · Fuente: zammad/zammad

Infos:

Agregamos un objeto (tipo texto) al Ticket. Valor predeterminado establecido.
Estamos agregando un nuevo ticket. Hay dos formas diferentes de manejar este nuevo campo.

Versión de Zammad utilizada: 2.1.0-15095477
Fuente de instalación de Zammad utilizada: paquete
Sistema operativo: Debian 9.2 (4.9.0-4-amd64)
Navegador + versión: Firefox 56.0.2
Ticket-ID: # 1067567, # 1072843, # 1081031, # 1082942

Además: esto no solo afecta a los canales web y de comunicación, sino también a las llamadas API.

Comportamiento esperado:

al crear un nuevo ticket por correo electrónico o web, el valor se establece en el valor predeterminado. (algún valor)
Este efecto es un desencadenante inadecuado y descripciones generales.

Comportamiento real:

La creación de un nuevo ticket por correo electrónico no establece ningún valor en este campo.

Pasos para reproducir el comportamiento:

agregue un nuevo objeto al ticket, agregue un nuevo ticket a través de la web y por correo electrónico.

Sí, estoy seguro de que se trata de un error y no se solicita una función o es una pregunta general.

bug object manager attribute prioritised by payment verified

Fuente

MBekspert

Comentario más útil

Hola @abeluck : después de una discusión más larga, tuvimos que revertir los cambios debido a los efectos secundarios que introduciría (especialmente en sistemas más grandes).

El problema es que un cambio o la introducción de un valor predeterminado de un atributo conducirá a una tabla de modificación que llevará bastante tiempo en sistemas más grandes. Por lo tanto, se prefiere un valor predeterminado basado en la aplicación (a través de una devolución de llamada ActiveRecord) sobre una base de datos.

De todos modos, debería poder actualizar su sistema de prueba en develop en unos 30 minutos a partir de ahora.

thorsteneckel en 12 sept. 2019

🎉3

Todos 3 comentarios

Me encontré con un error relacionado con esta solución para este error cuando la prueba se desarrolló en mi instancia de prueba:

No estoy seguro de si esto es un error, o simplemente un artefacto de ejecutar un WIP que se está desarrollando, pero lo comparto aquí por si acaso.

# bundle exec rails db:migrate
I, [2019-09-04T16:34:00.264931 #22-47398444451260]  INFO -- : Setting.set('models_searchable', ["Chat::Session", "User", "KnowledgeBase::Answer::Translation", "Organization", "Ticket"])
I, [2019-09-04T16:34:00.942238 #22-47398444451260]  INFO -- : Migrating to Issue1653DefaultValueNotSetForSelectInputEtc (20190816091726)
== 20190816091726 Issue1653DefaultValueNotSetForSelectInputEtc: migrating =====
rails aborted!
StandardError: An error has occurred, this and all later migrations canceled:

Attribute not editable!
/opt/zammad/app/models/object_manager/attribute.rb:933:in `check_editable'
/opt/zammad/app/models/object_manager/attribute.rb:353:in `add'
/opt/zammad/db/migrate/20190816091726_issue_1653_default_value_not_set_for_select_input_etc.rb:10:in `block in change'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/db/migrate/20190816091726_issue_1653_default_value_not_set_for_select_input_etc.rb:6:in `change'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:814:in `exec_migration'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:798:in `block (2 levels) in migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:797:in `block in migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/connection_pool.rb:416:in `with_connection'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:796:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:977:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1292:in `block in execute_migration_in_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1343:in `block in ddl_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/database_statements.rb:267:in `block in transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/transaction.rb:239:in `block in within_new_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/transaction.rb:236:in `within_new_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/database_statements.rb:267:in `transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/transactions.rb:212:in `transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1343:in `ddl_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1291:in `execute_migration_in_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1263:in `block in migrate_without_lock'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1262:in `each'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1262:in `migrate_without_lock'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1210:in `block in migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1363:in `with_advisory_lock'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1210:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1036:in `up'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1011:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/tasks/database_tasks.rb:172:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/railties/databases.rake:60:in `block (2 levels) in <main>'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/commands/rake/rake_command.rb:23:in `block in perform'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/commands/rake/rake_command.rb:20:in `perform'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/command.rb:48:in `invoke'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/commands.rb:18:in `<main>'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
/usr/local/bundle/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:291:in `block in require'
/usr/local/bundle/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:257:in `load_dependency'
/usr/local/bundle/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:291:in `require'
bin/rails:9:in `<main>'

Caused by:
Attribute not editable!
/opt/zammad/app/models/object_manager/attribute.rb:933:in `check_editable'
/opt/zammad/app/models/object_manager/attribute.rb:353:in `add'
/opt/zammad/db/migrate/20190816091726_issue_1653_default_value_not_set_for_select_input_etc.rb:10:in `block in change'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/relation/delegation.rb:71:in `each'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/relation/delegation.rb:71:in `each'
/opt/zammad/db/migrate/20190816091726_issue_1653_default_value_not_set_for_select_input_etc.rb:6:in `change'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:814:in `exec_migration'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:798:in `block (2 levels) in migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:797:in `block in migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/connection_pool.rb:416:in `with_connection'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:796:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:977:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1292:in `block in execute_migration_in_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1343:in `block in ddl_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/database_statements.rb:267:in `block in transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/transaction.rb:239:in `block in within_new_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/transaction.rb:236:in `within_new_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/connection_adapters/abstract/database_statements.rb:267:in `transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/transactions.rb:212:in `transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1343:in `ddl_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1291:in `execute_migration_in_transaction'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1263:in `block in migrate_without_lock'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1262:in `each'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1262:in `migrate_without_lock'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1210:in `block in migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1363:in `with_advisory_lock'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1210:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1036:in `up'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/migration.rb:1011:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/tasks/database_tasks.rb:172:in `migrate'
/usr/local/bundle/gems/activerecord-5.2.3/lib/active_record/railties/databases.rake:60:in `block (2 levels) in <main>'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/commands/rake/rake_command.rb:23:in `block in perform'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/commands/rake/rake_command.rb:20:in `perform'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/command.rb:48:in `invoke'
/usr/local/bundle/gems/railties-5.2.3/lib/rails/commands.rb:18:in `<main>'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `require'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:21:in `block in require_with_bootsnap_lfi'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/loaded_features_index.rb:65:in `register'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:20:in `require_with_bootsnap_lfi'
/usr/local/bundle/gems/bootsnap-1.3.2/lib/bootsnap/load_path_cache/core_ext/kernel_require.rb:29:in `require'
/usr/local/bundle/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:291:in `block in require'
/usr/local/bundle/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:257:in `load_dependency'
/usr/local/bundle/gems/activesupport-5.2.3/lib/active_support/dependencies.rb:291:in `require'
bin/rails:9:in `<main>'
Tasks: TOP => db:migrate
(See full trace by running task with --trace)

abeluck en 4 sept. 2019

❤1

Hola @abeluck ,

thorsteneckel en 4 sept. 2019

❤1

Hola @abeluck : después de una discusión más larga, tuvimos que revertir los cambios debido a los efectos secundarios que introduciría (especialmente en sistemas más grandes).

De todos modos, debería poder actualizar su sistema de prueba en develop en unos 30 minutos a partir de ahora.

thorsteneckel en 12 sept. 2019

🎉3

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