Zammad: LDAP - Error occurred during Import: undefined method `ord' for nil:NilClass
Infos:
- Used Zammad version: 2.3.0
- Installation method (source, package, ..): yum
- Operating system: CentOS 7
- Database + version: PostgreSQL 9.2.23
- Elasticsearch version: 5.6.7
- Browser + version: Firefox/Chrome
Expected behavior:
After the configuration and the successful analyse, at the end of the configuration steps, of the import, the import should run without a crash.
Actual behavior:
I want to import 1923 users from LDAP. After around 1200-1300 the import stops with following error:
An error occurred: undefined method `ord' for nil:NilClass
First I thought, the problem is one of the users itself. So I imported the users only partially (via LDAP Filter), to find the one. But everything went fine. The partial imports were all successful.
- a-e (397 User) working
- f-j (343 User) working
- k-o (480 User) working
- p-t (507 User) working
- u-z (197 User) working
- f-t (1330 User) working
- f-z (1527 User) !!! error !!!
Unfortunately the error log gives me no hint, how to handle this or where to search.
Steps to reproduce the behavior:
- Configure the Import via ldap or ldaps
- Try to import more than 1500 people
Yes I'm sure this is a bug and no feature request or a general question.
Sandalas
All 28 comments
Hi @Sandalas - We had this issue for one of our paying customers in T#1014186 recently. I already did an analysis on February the 12th. The error is causes outside of the scope of Zammad. It is caused by a connection issue in the LDAP Ruby gem. Short summary: There is no content when reading the socket - which comes unexpected.
My question to you: Can you reproduce this steadily? For our customer it happens now and then but not persistent.
We will have to implement a workaround in Zammad to handle this properly. Current plan is to catch any exceptions from the LDAP connection while reading data and check if it is this one. If so we will throw a new one with a more human understandable error message like "LDAP connection lost while reading socket. Please retry and ensure a steady connection." Or something like this 🤔
We will address this in the next time.
thorsteneckel
on 8 Apr 2018
Hi @thorsteneckel - I had been concerned that the error is a backend error of the ruby.
I could steadily reproduce the error with each run of the LDAP import, if there are more than 1500 user to import.
Unfortunately I can not give you any more information at the time. I had to reinstall my system with Zammad 2.2.0 to reach my deadline.
But I plan to set up a dev-system with 2.3.0 next week. If you want, I can pass you more information from that moment, if it happens again (I am afraid it will be).
Did your other customer also installed Zammad on a CentOS. If it possible that it is a problem with ruby and another CentOS 'feature'?
P.S.: After I looked up the error in the log, my first thought was a dDos-protection: To many request in short time on the same socket... so better shutdown -> result: answers with no content
Sandalas
on 10 Apr 2018
So what you are saying is that this issue only occurs in a Zammad 2.3? That's rather interesting. Let me know if you have your Zammad 2.3 dev system ready then we can run some tests 👍
thorsteneckel
on 10 Apr 2018
Hi @Sandalas - any updates on this one?
thorsteneckel
on 7 May 2018
Hi @thorsteneckel - I will clone our productive system (2.2.0) tomorrow in a dev system.
My plan is to test the update from 2.2.0 to now 2.4.0 (or should I try for you the 2.3.0)
Sandalas
on 7 May 2018
Please use latest (2.4) - thanks!
thorsteneckel
on 7 May 2018
FYI - I got my dev update scheduled for the 23.05. 😕
Sandalas
on 15 May 2018
Hi @thorsteneckel - My 2.4.0 is running fine. But unfortunately the LDAP Import has still some issues.
This time with a quite interesting behavior:
Manual started sync - working
Sheduled sync - error
sheduled
05/24/2018 12:31 - 05/24/2018 12:34
An error occurred: undefined method `ord' for nil:NilClass
LDAP user to Zammad user (1319/1901)
manual
05/24/2018 13:20 - 05/24/2018 13:23
LDAP user to Zammad user (1901/1901):
sheduled
05/24/2018 13:31 - 05/24/2018 13:34
An error occurred: undefined method `ord' for nil:NilClass
LDAP user to Zammad user (1274/1901):
manual
05/24/2018 13:40 - 05/24/2018 13:42
LDAP user to Zammad user (1901/1901):
sheduled
05/24/2018 14:31 - 05/24/2018 14:34
An error occurred: undefined method `ord' for nil:NilClass
LDAP user to Zammad user (1350/1901):
manual
05/24/2018 14:35 - 05/24/2018 14:37
LDAP user to Zammad user (1901/1901):
That's really interesting and confusing at the same time. Could you please enter the
Zammad rails console and execute the following command 5 times:
ImportJob.delay.start_registered
and have a look at the result (after all have finished) via:
ImportJob.last(5).map(&:result)
Thanks!
thorsteneckel
on 24 May 2018
irb(main):001:0> ImportJob.delay.start_registered
=> #<Delayed::Backend::ActiveRecord::Job id: 53439, priority: 0, attempts: 0, handler: "--- !ruby/object:Delayed::PerformableMethod\nobject...", last_error: nil, run_at: "2018-05-24 13:33:02", locked_at: nil, failed_at: nil, locked_by: nil, queue: nil, created_at: "2018-05-24 13:33:02", updated_at: "2018-05-24 13:33:02">
irb(main):002:0> ImportJob.delay.start_registered
=> #<Delayed::Backend::ActiveRecord::Job id: 53566, priority: 0, attempts: 0, handler: "--- !ruby/object:Delayed::PerformableMethod\nobject...", last_error: nil, run_at: "2018-05-24 13:33:19", locked_at: nil, failed_at: nil, locked_by: nil, queue: nil, created_at: "2018-05-24 13:33:19", updated_at: "2018-05-24 13:33:19">
irb(main):003:0> ImportJob.delay.start_registered
=> #<Delayed::Backend::ActiveRecord::Job id: 53576, priority: 0, attempts: 0, handler: "--- !ruby/object:Delayed::PerformableMethod\nobject...", last_error: nil, run_at: "2018-05-24 13:33:21", locked_at: nil, failed_at: nil, locked_by: nil, queue: nil, created_at: "2018-05-24 13:33:21", updated_at: "2018-05-24 13:33:21">
irb(main):004:0> ImportJob.delay.start_registered
=> #<Delayed::Backend::ActiveRecord::Job id: 53584, priority: 0, attempts: 0, handler: "--- !ruby/object:Delayed::PerformableMethod\nobject...", last_error: nil, run_at: "2018-05-24 13:33:22", locked_at: nil, failed_at: nil, locked_by: nil, queue: nil, created_at: "2018-05-24 13:33:22", updated_at: "2018-05-24 13:33:22">
irb(main):005:0> ImportJob.delay.start_registered
=> #<Delayed::Backend::ActiveRecord::Job id: 53589, priority: 0, attempts: 0, handler: "--- !ruby/object:Delayed::PerformableMethod\nobject...", last_error: nil, run_at: "2018-05-24 13:33:22", locked_at: nil, failed_at: nil, locked_by: nil, queue: nil, created_at: "2018-05-24 13:33:22", updated_at: "2018-05-24 13:33:22">
irb(main):006:0> ImportJob.last(5).map(&:result)
=> [{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1274, "failed"=>0, "deactivated"=>0, "sum"=>1274, "total"=>1901, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>48, "failed"=>0, "deactivated"=>0, "sum"=>48, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1226, "failed"=>0, "deactivated"=>0, "sum"=>1226, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>13, "failed"=>0, "deactivated"=>0, "sum"=>13, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>5, "failed"=>0, "deactivated"=>0, "sum"=>5, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}}, "error"=>"undefined method `ord' for nil:NilClass"}, {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1900, "failed"=>0, "deactivated"=>0, "sum"=>1901, "total"=>1901, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1841, "failed"=>0, "deactivated"=>0, "sum"=>1841, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}, {"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1350, "failed"=>0, "deactivated"=>0, "sum"=>1350, "total"=>1901, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>50, "failed"=>0, "deactivated"=>0, "sum"=>50, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1300, "failed"=>0, "deactivated"=>0, "sum"=>1300, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}}, "error"=>"undefined method `ord' for nil:NilClass"}, {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1900, "failed"=>0, "deactivated"=>0, "sum"=>1901, "total"=>1901, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1841, "failed"=>0, "deactivated"=>0, "sum"=>1841, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}, {"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>592, "failed"=>0, "deactivated"=>0, "sum"=>592, "total"=>1901, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>27, "failed"=>0, "deactivated"=>0, "sum"=>27, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>5, "failed"=>0, "deactivated"=>0, "sum"=>5, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>565, "failed"=>0, "deactivated"=>0, "sum"=>565, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>7, "failed"=>0, "deactivated"=>0, "sum"=>7, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>7, "failed"=>0, "deactivated"=>0, "sum"=>7, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>2, "failed"=>0, "deactivated"=>0, "sum"=>2, "total"=>0}}}]
pretty format
irb(main):006:0> ImportJob.last(5).map(&:result)
[{
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1274,
"failed" => 0,
"deactivated" => 0,
"sum" => 1274,
"total" => 1901,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 48,
"failed" => 0,
"deactivated" => 0,
"sum" => 48,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 18,
"failed" => 0,
"deactivated" => 0,
"sum" => 18,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1226,
"failed" => 0,
"deactivated" => 0,
"sum" => 1226,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 13,
"failed" => 0,
"deactivated" => 0,
"sum" => 13,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 10,
"failed" => 0,
"deactivated" => 0,
"sum" => 10,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 5,
"failed" => 0,
"deactivated" => 0,
"sum" => 5,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
}
},
"error" => "undefined method `ord' for nil:NilClass"
}, {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1900,
"failed" => 0,
"deactivated" => 0,
"sum" => 1901,
"total" => 1901,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1841,
"failed" => 0,
"deactivated" => 0,
"sum" => 1841,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}, {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1350,
"failed" => 0,
"deactivated" => 0,
"sum" => 1350,
"total" => 1901,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 50,
"failed" => 0,
"deactivated" => 0,
"sum" => 50,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 18,
"failed" => 0,
"deactivated" => 0,
"sum" => 18,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1300,
"failed" => 0,
"deactivated" => 0,
"sum" => 1300,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
}
},
"error" => "undefined method `ord' for nil:NilClass"
}, {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1900,
"failed" => 0,
"deactivated" => 0,
"sum" => 1901,
"total" => 1901,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1841,
"failed" => 0,
"deactivated" => 0,
"sum" => 1841,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}, {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 592,
"failed" => 0,
"deactivated" => 0,
"sum" => 592,
"total" => 1901,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 27,
"failed" => 0,
"deactivated" => 0,
"sum" => 27,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 10,
"failed" => 0,
"deactivated" => 0,
"sum" => 10,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 5,
"failed" => 0,
"deactivated" => 0,
"sum" => 5,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 565,
"failed" => 0,
"deactivated" => 0,
"sum" => 565,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 7,
"failed" => 0,
"deactivated" => 0,
"sum" => 7,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 7,
"failed" => 0,
"deactivated" => 0,
"sum" => 7,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 2,
"failed" => 0,
"deactivated" => 0,
"sum" => 2,
"total" => 0
}
}
}]
Hi @Sandalas - Thanks for the great output 👍 Helps a lot. I'd like to see how a possible fix would change the situation on your system. Could you please do the following:
1.) Create a file called debug_issue.rb in your Zammad directory (usually /opt/zammad)
2.) Run the file from your Zammad directory via zammad run rails r debug_issue.rb or rails r debug_issue.rb as zammad user, depending on your installation source (package/source)
3.) Post the output here. Make sure all sensitive data is anonymized!
4.) Delete the debug_issue.rb file
module Net
class LDAP
class Connection
module GetbyteForSSLSocket
def getbyte
getc&.ord
end
end
end
end
end
10.times do |iteration|
human_readable = iteration + 1
puts "Creating Job #{human_readable}..."
job = ImportJob.create(name: 'Import::Ldap')
puts "Starting Job #{human_readable}..."
job.delay.start
while job.reload.finished_at.blank?
puts "Job #{human_readable} still running. Waiting 30 seconds..."
sleep 30
end
puts "Job #{human_readable} finished: Result: #{job.result}"
end
This probably takes some time - but that is what I want to test, too.
thorsteneckel
on 24 May 2018
Hi @thorsteneckel
here the output:
Output
Creating Job 1...
Starting Job 1...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 2...
Starting Job 2...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 3...
Starting Job 3...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 4...
Starting Job 4...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 5...
Starting Job 5...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 6...
Starting Job 6...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 7...
Starting Job 7...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 8...
Starting Job 8...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 9...
Starting Job 9...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 10...
Starting Job 10...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1904, "failed"=>0, "deactivated"=>0, "sum"=>1905, "total"=>1905, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>19, "failed"=>0, "deactivated"=>0, "sum"=>19, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>11, "failed"=>0, "deactivated"=>0, "sum"=>11, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1845, "failed"=>0, "deactivated"=>0, "sum"=>1845, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>16, "failed"=>0, "deactivated"=>0, "sum"=>16, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
pretty format
Creating Job 1...
Starting Job 1...
Job 1 still running.Waiting 30 seconds...
Job 1 still running.Waiting 30 seconds...
Job 1 still running.Waiting 30 seconds...
Job 1 still running.Waiting 30 seconds...
Job 1 still running.Waiting 30 seconds...
Job 1 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 2...
Starting Job 2...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 still running.Waiting 30 seconds...
Job 2 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 3...
Starting Job 3...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 still running.Waiting 30 seconds...
Job 3 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 4...
Starting Job 4...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 still running.Waiting 30 seconds...
Job 4 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 5...
Starting Job 5...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 still running.Waiting 30 seconds...
Job 5 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 6...
Starting Job 6...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 still running.Waiting 30 seconds...
Job 6 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 7...
Starting Job 7...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 still running.Waiting 30 seconds...
Job 7 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 8...
Starting Job 8...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 still running.Waiting 30 seconds...
Job 8 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 9...
Starting Job 9...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 still running.Waiting 30 seconds...
Job 9 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Creating Job 10...
Starting Job 10...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 still running.Waiting 30 seconds...
Job 10 finished: Result: {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 1904,
"failed" => 0,
"deactivated" => 0,
"sum" => 1905,
"total" => 1905,
"role_ids" => {
2 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 59,
"failed" => 0,
"deactivated" => 0,
"sum" => 60,
"total" => 0
},
4 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 19,
"failed" => 0,
"deactivated" => 0,
"sum" => 19,
"total" => 0
},
7 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 11,
"failed" => 0,
"deactivated" => 0,
"sum" => 11,
"total" => 0
},
3 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 1845,
"failed" => 0,
"deactivated" => 0,
"sum" => 1845,
"total" => 0
},
5 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 16,
"failed" => 0,
"deactivated" => 0,
"sum" => 16,
"total" => 0
},
6 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 14,
"failed" => 0,
"deactivated" => 0,
"sum" => 14,
"total" => 0
},
8 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 6,
"failed" => 0,
"deactivated" => 0,
"sum" => 6,
"total" => 0
},
10 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
9 => {
"skipped" => 0,
"created" => 0,
"updated" => 0,
"unchanged" => 3,
"failed" => 0,
"deactivated" => 0,
"sum" => 3,
"total" => 0
},
1 => {
"skipped" => 0,
"created" => 0,
"updated" => 1,
"unchanged" => 0,
"failed" => 0,
"deactivated" => 0,
"sum" => 1,
"total" => 0
}
}
}
Hi @Sandalas - Thanks! That looks pretty good from my point of view. @rlue - would be great if you could help me out over here. We can talk about it on Monday.
thorsteneckel
on 25 May 2018
Any news about this? I also have an instance to reproduce it. @rlue
martini
on 6 Jun 2018
Just a quick update for anyone following this issue: We've prepared a fix and are testing it on a Zammad instance this week. We'll merge it by the end of the week, provided the bug does not reappear by then.
rlue
on 11 Jun 2018
Same problem here with zammad 2.5. Any updates?
qspweissen
on 18 Jun 2018
@rlue : What is the state of the fix?
Sandalas
on 25 Jun 2018
@Sandalas The changes currently deployed on an instance with the issue. Expecting feedback this week.
martini
on 25 Jun 2018
A short update: It seems that the error message An error occurred: undefined methodord' for nil:NilClass` appears because of not response of the LDAP server. We need to debug deeper (maybe to increase response timeouts) which will take more time.
martini
on 29 Jun 2018
@martini could you please try setting a timeout of 20 seconds via: Setting.set('ldap_config', Setting.get('ldap_config').merge(connect_timeout: 20)) via the Zammad rails console.
@Sandalas - you can try it too. There are no special changes required for testing this.
thorsteneckel
on 4 Jul 2018
@thorsteneckel - I made the change and restarted Zammad, unfortunately without success.
Still, the manuelly started import succeed without any errors, the automatic scheduled runs into an error after 1200+ entries.
Sandalas
on 10 Jul 2018
Hi @Sandalas – we've made some pretty good results with higher timeouts. Could you please do the following to ensure that your issue has the same cause: Execute Setting.set('ldap_config', Setting.get('ldap_config').merge(connect_timeout: 100.minutes.to_i)) via the Zammad rails console and restart all services (Webservice / Scheduler / Websocket-Server). And report back after 2-3 days? Thanks!
thorsteneckel
on 16 Jul 2018
Hi @thorsteneckel - It's enough to drive one to despair. Still the same 😞
I am still at 2.4.0, when we start the tests, should I upgrade to the newest version? And try again?
Sandalas
on 18 Jul 2018
I was too hasty – we're still facing the issue on our hosted instance. We'll have to dig deeper and debug the LDAP Ruby gem. Since this is unknown territory for us it might take some time. Be sure that we're working on it.
thorsteneckel
on 18 Jul 2018
@thorsteneckel - I have good news for you (or I hope, they are good 😉 )
I updated our Dev-System yesterday from 2.4.0 to 2.6.x (2.6.0-1535959167.5a2f2afe).
The manually import succeed without any errors and so far each automatic one.
The Setting.get('ldap_config') shows "connect_timeout"=>6000
debug_issue.rb - Output
Creating Job 1...
Starting Job 1...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 still running. Waiting 30 seconds...
Job 1 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 2...
Starting Job 2...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 still running. Waiting 30 seconds...
Job 2 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 3...
Starting Job 3...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 still running. Waiting 30 seconds...
Job 3 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 4...
Starting Job 4...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 still running. Waiting 30 seconds...
Job 4 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 5...
Starting Job 5...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 still running. Waiting 30 seconds...
Job 5 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 6...
Starting Job 6...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 still running. Waiting 30 seconds...
Job 6 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 7...
Starting Job 7...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 still running. Waiting 30 seconds...
Job 7 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 8...
Starting Job 8...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 still running. Waiting 30 seconds...
Job 8 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 9...
Starting Job 9...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 still running. Waiting 30 seconds...
Job 9 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
Creating Job 10...
Starting Job 10...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 still running. Waiting 30 seconds...
Job 10 finished: Result: {"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>1909, "failed"=>0, "deactivated"=>0, "sum"=>1910, "total"=>1910, "role_ids"=>{2=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>59, "failed"=>0, "deactivated"=>0, "sum"=>60, "total"=>0}, 4=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>18, "failed"=>0, "deactivated"=>0, "sum"=>18, "total"=>0}, 7=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>10, "failed"=>0, "deactivated"=>0, "sum"=>10, "total"=>0}, 3=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>1850, "failed"=>0, "deactivated"=>0, "sum"=>1850, "total"=>0}, 5=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>15, "failed"=>0, "deactivated"=>0, "sum"=>15, "total"=>0}, 6=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>14, "failed"=>0, "deactivated"=>0, "sum"=>14, "total"=>0}, 8=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>6, "failed"=>0, "deactivated"=>0, "sum"=>6, "total"=>0}, 10=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 9=>{"skipped"=>0, "created"=>0, "updated"=>0, "unchanged"=>3, "failed"=>0, "deactivated"=>0, "sum"=>3, "total"=>0}, 1=>{"skipped"=>0, "created"=>0, "updated"=>1, "unchanged"=>0, "failed"=>0, "deactivated"=>0, "sum"=>1, "total"=>0}}}
.
If there is anything I should test, please let me know.
Sandalas
on 5 Sep 2018
Hi @Sandalas - thanks for the heads up! Sadly the issue is still persistent on another system running latest 2.6 :/ However, I'm happy that your system now works as it should. I'll keep the issue open until we can resolve it completely.
thorsteneckel
on 17 Sep 2018
I am sorry to hear that it still occurs on other system.
If I can provide you some data to help, please let me know.
Best luck!
Sandalas
on 17 Sep 2018
We're no longer able to reproduce the issue, so we're counting this one closed! :tada:
rlue
on 17 Oct 2018
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Most helpful comment
Just a quick update for anyone following this issue: We've prepared a fix and are testing it on a Zammad instance this week. We'll merge it by the end of the week, provided the bug does not reappear by then.